Refund Policy

We want you to love your experience with Miriyalyad. If something isn’t right, we’re here to help.

🔁 30-Day Satisfaction Guarantee

If you're not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

📦 Eligibility for Return

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging.

  • You must provide proof of purchase (order number or receipt).

  • Return requests must be submitted within 30 days of delivery.

Note: Opened or used products are not eligible for return due to health and safety regulations.

❌ Non-Returnable Items

  • Items purchased on final sale or marked non-refundable

  • Gift cards

  • Opened bottles or packages

  • Free gifts or promotional items

📬 How to Request a Return

  1. Email us at support@miriyalyad.com with:

    • Your order number

    • The item(s) you’d like to return

    • The reason for your return

  2. Our team will review your request and provide return instructions and a return address.

  3. Once your return is received and inspected, we’ll notify you via email and process the refund if approved.

💰 Refunds

  • Refunds are issued to your original payment method

  • Please allow 5–10 business days for the refund to reflect in your account

  • Shipping costs are non-refundable unless the return is due to our error (wrong or damaged item)

🚚 Return Shipping

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service to ensure your return is received safely

❓ Need Help?

If you have any issues or questions about your return, contact us anytime at:
📧 support@miriyalyad.shop